How to Check the Greetings Insights in MioSalon ?

Modified on Thu, 3 Sep at 5:06 PM

How to Check the Greetings Insights in MioSalon ?
Overview
The Greetings Insights feature in MioSalon provides detailed analytics and performance tracking for automated birthday and anniversary greeting campaigns.
Salon owners and marketing managers use these insights to measure campaign outreach, evaluate coupon code redemptions, and assess revenue generated from greetings.
Analyzing greetings performance helps businesses optimize message timings, discount offers, and customer segmentation strategies.
Follow the guided step-by-step instructions below to check greetings insights in MioSalon.
Navigation Path
Settings → Loyalty Settings → Greeting → Greetings Insights
Steps to Check Greetings Insights
1. Navigate to the Settings module from the main left navigation bar.

2. Under the Loyalty Settings section, click on the Greeting card.

3. Select the Greetings Insights tab from the left sub-navigation menu.

4. Review the campaign performance table containing the following metrics:
• Greeting Type: The category of occasion campaign (E.g., Anniversary or Birthday).
• Greeting Title: The configured title of the message group (E.g., Anniversary Wishes or Birth Day Wishes).
• Coupon Code: The promotional coupon code linked to the greeting (E.g., D6FFFF3H, JCFCUMTF).
• No.of.Customers: The total number of customers who received the automated greeting message.
• Redeemed: The count of clients who redeemed the coupon code during billing checkout.
• Filters: The customer segment criteria applied to this greeting group (E.g., All Customer).


Note
Coupon redemptions are tracked automatically when front-desk staff or cashiers apply the promotional coupon code during billing at the Quick Sale checkout screen.
Use Cases
1. Compare redemption metrics between birthday and anniversary offers to identify the most effective promotional discounts.
2. Track customer outreach numbers over time to monitor customer milestone data completeness.
Benefits
1. Provides comprehensive visibility into the ROI of automated greeting campaigns.
2. Enables data-driven optimization of promotional discount values and message schedules.
3. Enhances revenue attribution through transparent coupon redemption tracking.

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