How to Edit a Purchased Package Redemption in MioSalon?

How to Access Appointment Details to Edit a Purchased Package Redemption

Before you can edit a redeemed package service, you need to open the appointment details. MioSalon gives you two ways to do this:

Option 1: Via Calendar View

1.      Go to Appointment from the left menu.

2.      Make sure you’re on the Calendar view (top-right toggle).

3.      The redeemed service appointment appears as a coloured block under the assigned staff column.

4.      Click on the appointment block to open the Appointment Details popup.

Appointment Details popup (Calendar view) displays:

·       On the right side, you’ll see the Appointment Status options.

·       At the bottom, you have four action buttons:

o   Cancel Appointment (red) — Cancel this appointment

o   Freeze — Freeze the appointment

o   Edit — Edit the appointment details

o   Raise Sale — Raise a sale/bill for this appointment

Appointment Details popup showing redeemed package info, status options, and action buttons

Option 2: Via List View

1.      Go to Appointment from the left menu.

2.      Click the “List” toggle in the top-right corner (next to Calendar).

3.      All appointments are displayed as individual cards.

Each appointment card shows the client details, date, staff, time, and redeemed service.

At the bottom of each card, you’ll see two buttons: - “View Details” — Opens the appointment details popup - “New ▲” — Shows the current appointment status

Appointment List card showing client details, redeemed service info, and View Details button

Click “View Details” to open the Appointment Details popup:

·       At the bottom, you have three action buttons:

o   Cancel Appointment (red) — Cancel this appointment

o   Edit — Open the Edit Appointment screen

o   Raise Sale — Raise a sale/bill for this appointment

Appointment Details popup from List view with Cancel, Edit, and Raise Sale buttons

1. Edit a Purchased Package Redemption

Overview

If a client wants to change their stylist or the time for a service they’re redeeming from a previously purchased package, you can easily update the appointment. 

The Edit Appointment feature lets you reassign staff or tweak the time slots without having to cancel the redemption and rebook it, keeping the client’s package session count accurate. The system will re-check availability before saving the changes.

Navigation Path

·       Via Calendar: Appointment → Calendar → Click appointment block → Edit

·       Via List: Appointment → List → View Details → Edit

Step-by-Step Instructions

Step 1: Click “Edit”

·       On the Appointment Details popup, click the “Edit” button at the bottom.

·       This opens the Edit Appointment screen.

Step 2: Make Your Changes

On the Edit Appointment screen, you can update the redeemed services by using edit icon or click the service, package, or Purchased package Buttons.:

·       Left Panel: Displays the Purchased Packages tab.

·       Right Panel: Displays the redeemed package and its services. You can update the Date and Appointment Start Time at the top.

·       For the redeemed service (e.g., Facial), you can:

o   Change the Staff assigned to the service using the staff dropdown.

o   Change the Time Slot using the time dropdown.

o   Click the Delete icon to remove a service from this booking session (doing this will return the session back to the client’s available balance).

Step 3: Check Availability and Update

·       Click “Check All Availability” to verify that the updated staff and time slots are available.

·       Click “Proceed Appointment” to go to the Appointment Summary.

Step 4: Review and Save

·       On the Appointment Summary screen, review all the updated details:

o   Client information and financial summary on the left.

o   The Purchased Package tab is selected on the right, showing the redeemed service, assigned staff, and updated time slot.

o   A green badge “Redemption - Fixed Package” indicates this is a package redemption.

·       Click “Save” to confirm your changes.

Appointment Summary screen showing updated purchased package details with Save button