How to Redeem the Custom Package in MioSalon ?

Overview

The Custom Package redemption feature in MioSalon allows clients with active custom packages to redeem their pre-purchased services during subsequent visits.

Front-desk staff use this capability at checkout to deduct package sittings and generate zero-due or discounted invoices for pre-paid package treatments.

Automated package redemption ensures accurate session balance tracking and seamless customer checkout experiences.

Follow the guided step-by-step instructions below to redeem a custom package in MioSalon.

Navigation Path

Main Menu → Quick Sale

Steps to Redeem the Custom Package

1. Click on the Quick Sale icon from the main left navigation bar.

2. Search and select the client who holds an active custom package using the Customer* field (E.g., 7776544578 - Vinoth S).

3. Under the Customer section, click on the Available Package option to view the client's active custom package.

4. In the Select Service modal for Make over Package (Custom Package), review the eligible treatments available for redemption (E.g., Hair Styles 45 mins, Face Cleanup 20 mins, Waxing 45 mins).

5. Click on Add next to the service the client is availing during this visit (E.g., Hair Styles 45 mins).

6. Verify the updated sitting counter reflecting remaining sittings (E.g., Selected Service: 1, Sittings remaining: 2).

7. Click on the Confirm button to load the redeemed service into the Quick Sale billing table.

8. Verify that the redeemed service charge is calculated at ₹0.00 since the treatment was pre-paid during package purchase.

9. Assign the performing service Staff* (E.g., Pandian) for staff commission and productivity tracking.

10. Click on the Checkout button to finalize redemption and deduct one sitting from the client's package balance.

Note

If a customer avails additional services not covered by the custom package during the same visit, add those services as standard items in Quick Sale and collect payment for the extra services.

Use Cases

1. Redeem a pre-paid hair styling or facial session from a customer's active 3-sitting custom package.

2. Track remaining sittings and expiry dates during routine customer visits.

Benefits

1. Provides frictionless, zero-delay checkout for regular pre-paid package clients.

2. Prevents manual bookkeeping errors by automatically updating customer package balances.

3. Accurately records staff commissions for redeemed package services.