How to send double confirmation messages to the manager(s)?

Go to “Settings” in the main navigation bar on the left-hand side.

Scroll down to “Business Settings” and click "Notifications.” 

In the "Notifications" page, click on the "Staff Notifications" tab.

Within the "Staff Notifications" tab, click on the preferred channel - “WhatsApp”, "SMS” or “Email” to send notifications to clients.

Enable “Appointment Confirmation Message to Manager(s)" to send an automated message to managers when a client double confirms an appointment.

By default, a template is assigned. To change the template based on your preference, click on "Change Template."

Choose the template from the repository and click on the “Assign” button to change the template. 

Now your assigned managers will receive an instant notification when a client double confirms an appointment.