How to unassign a template for a notification type?

Modified on Fri, 1 Mar at 11:42 AM

To unassign a template for a notification type:

  1. In Settings, under Integrations, click on WhatsApp Integration.

  2. Click on the Message Templates.

  3. In the Assign Template section, click on the Assign button.

  4. In the Assign Notification popup, deselect the locations.

  5. Also, you can directly unassign messages from Notification Settings by clicking on Change Template. Now, the template has been unassigned.


Note: These templates are created at the network level but can only be unassigned at the location level. 

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