How to setup automated greetings in MioSalon?

Modified on Fri, 12 Jan 2024 at 02:47 PM

  • Go to “Campaigns” in the main navigation bar on the left-hand side.

  • On the "Campaigns" page, click the "Greetings" tab.

  • Click the "Manage greetings" button.

  • "Configure Greeting" pop-up will appear. Define the following:

    • Greeting Type: Choose "Birthday" or "Anniversary.

  • Customer Segment: Select your target audience. Options include:

    • All Customers: Reach everyone in your database.

    • By Gender and Age: Tailor your message to specific demographics.

    • Returning Customers: Engage clients who have had appointments.

    • Non-Returning Customers: Reconnect with inactive clients.

  • Assign a descriptive name for your campaign.

  • Click "Add message” and then click “Add a new greeting template”.

  • Choose a template from the repository that aligns with your desired tone and message. Click "Assign" to link the template to your greeting

  • Specify how many days before the event the message should be sent (e.g., send birthday wishes one day in advance).

  • Click "Add group" to finalize your automated greeting configuration.

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