How to Choose Customer Segments for Greetings?

Modified on Fri, 12 Jan 2024 at 02:53 PM

  • Go to “Campaigns” in the main navigation bar on the left-hand side.

  • On the "Campaigns" page, click the "Greetings" tab.

  • Click the "Manage greetings" button. A "Configure Greeting" pop-up will appear.

  • In the "Configure Greeting" pop-up, under "Customer Segment," choose from various options.

    • All Customers: Target everyone in your database.

    • By Gender and Age: Narrow down by demographics for specific messaging.

    • Returning Customers: Engage clients who have had appointments.

    • Non-Returning Customers: Reconnect with inactive clients.

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