How to Set and Avoid Negative Reviews on Google?

Negative reviews on Google have a great impact on the online reputation of your salon or spa. To stop posting negative feedback from clients online, MioSalon has some strategies to set and avoid negative reviews:

• Go to “Feedback” in the main navigation bar on the left-hand side. 

• On the feedback page, click “Create Form” give any title for the feedback form, and click on the “Start” button. 

• When creating feedback forms, you can choose the “Social Media” type.

• Fill in the necessary details, such as question type, review type, and conditions such as select value, select condition, etc.

• Select Condition: "Select condition" means the specific rule or requirement you set for how answers trigger actions. For example, you can decide that if someone rates something as 5 or lower, a particular action happens.

• Select Value: "Select value" refers to the choices people can pick from when answering a question. If you're asking for a rating, the "select value" would be the numbers they can choose from, like 1, 2, 3, 4, or 5.

• Click the “Add” button to save your settings.

Note: If a client leaves a negative review, it won't redirect them to Google; it will send an alert message to the respective owners, manager or admin user.